Reviews

February 19, 2024

"When our 20 year old pellet stove finally quit I called Ross and he immediately found us a new one. It's the perfect fit for our house and we couldn't be more pleased with it. It's high quality and efficient. Ross was very helpful and followed up on our purchase to make sure we were satisfied with it. He really goes above and beyond for his customers. I would 100% recommend this company if you're in need of a great stove and fantastic customer service! "
December 24, 2020

Outstanding Service

"We purchased a Vist Flame pellet stove from Ross way back ( 12 yr's ago). Ross, many times, over the phone helped us maintain the stove which was run very hard. We finally had to retire that stove. At time of replacement (2020) we again called Ross whom fixed us up with prompt service again! Ross is the true Stove Doctor in every since of the word! Thank you Ross....your a true gentleman and scholar! Best Don"
February 5, 2018

"Ross knows pellet stoves very well. He is able to diagnose the cause of the problem, then quickly make repairs and have the stove up and running. His prices are fair and he is a honest person to deal with. The Stove Doctor can cover it all; advice, new stoves, install, parts & service, and pellets. This is a great local business. Thanks for the help with my pellet stove."
February 1, 2018

"Ross installed our stove about a week ago and he did such a great job. He took the time to install the stove the right way and made sure we clearly understood how to run and maintain the stove. I highly recommend Ross aka The Stove Doctor "
December 14, 2016

"I bought a pellet stove from Ross (the stove doctor ) ten years ago.every couple of years I take the stove to him to go thru, he does an awesome job every time. This year was no different. After I got the stove back, I started to use my stove and my son thought that he would see if rocks burn. After I could not unstuck the debris out of the auger,Ross came out and was able to get it out and also made sure that the motor was not harmed. Great customer service. Thanks Ross!"